We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:
             > Service provision & operation
             > Provision of ongoing customer assistance & technical support
             > Notifying visitors & users of promotional/personalised service material
             > Creation of aggregated statistical data & other aggregated/inferred non-personal information,
              which may be used for improvement of our or our business partners' services
             > Compliance with applicable laws & regulations

Our company is hosted on the Wordpress.com platform. Wordpress.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wordpress.com’s data storage, databases and the general Wordpress.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you don’t want us to process your data anymore, or wish to access, amend or delete any of this information, you may contact us at admin@xoaesthetics.com.au.

Likewise, we may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Refund PolicyThis Refund Policy ("Policy") applies to all purchases from us, unless stated otherwise.

At XO Aesthetics, customer satisfaction is our priority.
We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in this Policy.
Any benefits set out in this Policy may apply in addition to consumer's rights under the Australian Consumer Law.
Please read this Policy before making a purchase, so that you understand your rights as well as what you can expect from us in the event that you are not happy with your purchase.

(a) Under the Australian Consumer Law:
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
- to cancel your service contract with us; and
- to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
(b) We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law.
(c) The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services.
(d) If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail.
(e) Further information about the Australian Consumer Law and these Consumer Guarantees is available from the website of the Australian Competition and Consumer Commission.
(f) If a product or service which you purchased from us has a major failure (as defined in the Australian Consumer Law) then you may be entitled to a replacement or refund. You may also be entitled to compensation for any reasonably foreseeable loss or damage resulting from that major failure.
(g) If a product or service which you purchased from us has a failure which does not amount to a major failure (as defined in the Australian Consumer Law) then you may still be entitled to have the goods repaired or replaced.

(a) In the event that you receive the products or services which you purchased, as stated, but you simply change your mind, we may, at our discretion, offer you a refund or exchange provided that:
(I) You notify us within 30 days of receipt.
(II) In the case of products, you return the said product in its original packaging.
(III) In the case of products, the said product has not been opened or less than 50% used.
(IV) In the case of products, the said product has not been used greater than 50%.
(V) In the case of products, the said product has not been damaged.
(VI) In the case of products, you return the said product with its original receipt.
(VII) In the case of services, the services have not already been performed.
(VIII) You present a government issued identification document at the time of return.
(IX) The following additional conditions are satisfied:
If a refund is possible, the package contents must meet the quality and temperature standards of the product if a full refund is required.

In the event that a product which you ordered is damaged during delivery:
(a) Please contact us as soon as possible.
(b) Any damaged product must be returned in the condition it was in when you received it, together with any packaging and other items which you received with the damaged product.
(c) We will organise to repair the damaged product or to collect it and replace it with an equivalent product, or to provide a refund, provided that you contact us within the following time from the date you received the product: 30 Days

Notwithstanding the other provisions of this Policy, we may refuse to provide a repair, replacement or refund for a product or service you purchased if:
(a) You misused the said product in a way which caused the problem.
(b) You knew or were made aware of the problem(s) with the product or service before you purchased it.
(c) You asked for a service to be done in a certain manner, or you asked for alterations to a product, against our advice, or you were unclear about what you wanted.
(d) Any other exceptions apply under the Australian Consumer Law.

(a) In the event that a product you purchased fails to meet one or more Consumer Guarantees under the Australian Consumer Law we will bear any costs of shipping the said product (the "Returned Product") back to us, as well as any costs of shipping any replacement product to you.

(b) If the Returned Product can easily be posted or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the reasonable postage, shipping or transportation costs for the Returned Product.

(c) If the Returned Product is too large, too heavy, or otherwise too difficult to be removed and returned by you, and is believed to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then we will organise for the postage, shipping, transportation or collection of the Returned Product, at our cost.

(d) In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product.

In some cases, products that you return may contain your data. The replacement or repair of these products may result in loss of your data. We recommend that you back up any data to avoid data loss. We recommend that you remove sensitive or confidential data as this data may be accessible by anybody who assesses or repairs your products. We are not responsible for any data which is lost as a result of the repair or replacement of your products.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

(a) In some cases, manufacturers may provide assistance in relation to their products, and they may be able to resolve your issue more quickly.

(b) In some cases, manufacturers may provide warranties for their products, which go beyond the Consumer Guarantees under the Australian Consumer Law or any other rights which you may have under this Policy.

(c) You are not obliged to contact the manufacturer directly in order to seek a repair, replacement or refund. However, you may do so if you wish.

We aim to process any requests for repairs, replacements or refunds within 30 days of having received them.

(a) You may contact us to discuss a return using the details at the end of this Policy.

(b) We will pay any refunds in the same form as the original purchase or to the same account or credit card as was used to make the original purchase, unless otherwise determined in our sole discretion.

(c) You must provide proof of purchase in order to be eligible for a refund, repair or replacement.

(d) You may be required to present a government issued identification document in order to be eligible for a refund, repair or replacement.

If you wish to speak to us about this Policy or about any refund, repairs or replacements, you may contact us at admin@xoaesthetics.com.au.

Thread Lift

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Key Characteristics

Thread facelifts provide a more ‘cut’ or defined look to key areas of the face by tightening loose skin on the face left by ageing or weight loss. Loose skin on the face and neck will also promote collagen production, meaning surgery is unnecessary to tighten the skin.
As an experienced cosmetic physician should perform non-surgical facelifts, we are one of the few clinics to offer these procedures throughout Sydney and Newcastle.
Our thread lifts help give that natural look without creating a dramatic and non-natural look. We perform the procedure to keep your natural facial harmony with more youth and rejuvenation.
What is involved with a non-surgical thread lift AKA- losing the loose skin?
This minimally invasive procedure will dramatically reduce loose skin, restoring and lifting areas of the face without the need for surgery. We use absorbable threads to support and lift the tissue structures that have lost their previous formation, ending in a more youthful and rejuvenated look. As the threads break down, collagen increases- improving skin texture and firmness without the cost and downtime attributed to surgical measures.

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Most Popular Thread Lift Treatments
Thread lift treatments can be used almost anywhere on the face and neck under local anaesthetic effects.

Jowl Thread Lift

Increases jaw definition for slimline / masculine jawlines

Mitigates marionette lines by lifting local saggy skin

Cheek Thread Lift

Lifts and tightens cheeks

Results in greater definition without increasing facial width

Does not increase facial width

Does not require surgery

Neck Thread Lift

Often performed alongside jowl lift to mitigate ageing complaints pertaining to local sagging skin

Reduces double chin appearance

Hooded / Fox / Cat Eye Lift

Effectively reduces hooded quality of eyes through tightening skin

Results still appear natural

Nose Thread Lift

Can support bridge of nose to straighten it

Can lift nose tip for a more defined look

Results last ~12 months

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Recommended Treatments
We charge by units here at XO, but here’s a rough guide:

Facial Peels

Combination of medical grade peels and cosmeceuticals

Minimises appearance of fine lines and wrinkles

Click / press here for more information

5 – 100 minutes

$10 – $485

Facial Resurfacing

Cutting edge procedure using The Cutera Enlighten- Pico Genesis

Improves skin texture

Mitigates scarring, fine lines and wrinkles

Half Facial Resurfacing also available

50 – 55 min

280 – 450

Wrinkle Treatment Skin Injection

Muscle relaxing micro-injections below the skin’s surface

Includes comprehensive consultations prior to, during and post procedure

20 – 60 min

Varies

Thread Lift

Instant yet subtle rejuvenating effect

Most areas around face and neck can be treated

50 min

899

Microneedling

13 micro needles pierce skin through Derma-pen

Stimulates collagen whilst minimising epidermal damage

Click / press here for more information

20 – 60 min

$100 – $450

Profhilo Hyaluronic Booster +

Hyaluronic acid injected under the skin’s surface

Provides a natural, hydrated glow

30min

1500

PDO Threads

Helps restore youthful appearance and volume

Helps boost confidence

Lifts and contours facial features

Smooths deep creases

Minimal downtime, lasting results

Need more information? Call us at 02 4031 8899

70 min

480

Jowl Lift Before & After

Frequently Asked Questions

Does a non-surgical facelift / thread lift hurt?

It may cause minimal discomfort due to the pulling sensation of the thread. However, we use a local anaesthetic before the treatment starts.

How long does it last?

The thread lift lasts 12 months, but the PDO threads dissolve after 6-8 months—the youthful results of skin lifting and tightening last longer due to the stimulation effect of the thread.

When can I see the results?

Results start to occur immediately post-treatment but continue to improve 3-4 months post-treatment.

How often do I need treatment?

Depending on skin laxity, genetics and lifestyle, it can be performed every 12 months if desired.

What is the post-procedural advice?

You may feel a little sore post-procedure once the anesthetic wears off for a few days. We encourage you to keep performing your normal duties. Please click for more information.

Our Reviews

Have a Question?If you would like to know more about our services and treatments,
please get in touch with us today!

02 4031 8899

02 9131 2977

Privacy Policy

Refund PolicyThis Refund Policy ("Policy") applies to all purchases from us, unless stated otherwise.

Thread Lift

Key Characteristics